Effective Date: 01.05.2015
Last Updated: 01.01.2026

1. Introduction

This Payment Policy governs all payments made for products purchased from Panjabipassions through our website or any authorised sales channel.

2. Accepted Payment Methods

Panjabipassions may accept one or more of the following payment methods:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (where available)
  • Other payment methods displayed during checkout

Available payment options may change from time to time without prior notice.

3. Secure Payments

All online payments are processed through trusted third-party payment gateways that use industry-standard encryption and security measures.

Panjabipassions does not store your:

  • Card number
  • CVV
  • UPI PIN
  • Internet banking password
  • Other sensitive payment credentials

4. Payment Confirmation

Orders are processed only after successful payment authorisation or verification.

If a payment is declined, fails, or remains incomplete, the order may not be processed.

5. Failed Transactions

In the event of a failed transaction where the payment amount is debited but the order is not confirmed:

  • Customers should first verify the transaction status with their bank or payment provider.
  • If the issue persists, customers may contact Panjabipassions with the transaction reference number.
  • Refunds, where applicable, will be processed in accordance with the policies of the payment gateway and the customer’s bank.

6. Pricing and Taxes

  • All prices are displayed in Indian Rupees (INR).
  • Applicable taxes, including GST where relevant, will be shown at checkout.
  • Prices are subject to change without prior notice.

7. Promotional Offers

Discounts, coupons, promotional codes, and special offers:

  • Are subject to specific terms and conditions.
  • May have expiry dates.
  • May not be combined unless expressly permitted.
  • Cannot ordinarily be redeemed for cash.

Panjabipassions reserves the right to withdraw or modify promotional offers at any time.

8. Fraud Prevention

To protect our customers and business, Panjabipassions may:

  • Verify payment details.
  • Request additional identification before processing certain orders.
  • Cancel transactions suspected to be fraudulent or unauthorised.
  • Restrict future orders in cases of repeated payment misuse.

9. Invoices

A tax invoice or order invoice, as applicable, will be issued for eligible purchases and may be provided electronically.

Customers are responsible for ensuring that their billing information is accurate.

10. Contact Us

For payment-related queries, please contact:

Panjabipassions
Email: support@panjabipassions.com
Customer Care: 9163097495
Business Hours: 8 am – 8 pm